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Effective Date: January 2024

Terms of Service

Welcome to OurCapitalsFX. These Terms of Service govern your use of our website, trading platform, and related services. Please read them carefully.

Important Notice

By accessing or using OurCapitalsFX services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

Trading involves significant risk of loss. Only trade with funds you can afford to lose.

1. Definitions

Key Terms Used in This Agreement

  • "OurCapitalsFX," "we," "us," "our" refers to OurCapitalsFX LTD and its affiliates.
  • "Client," "you," "your" refers to any person or entity using our services.
  • "Services" includes trading platforms, website, educational materials, and support services.
  • "Trading Account" means your personal account with OurCapitalsFX for trading activities.
  • "Platform" refers to any trading software, mobile app, or web interface provided by OurCapitalsFX.
  • "Financial Instruments" includes forex, commodities, indices, stocks, and cryptocurrencies available for trading.
  • "Leverage" means the ratio of the value of a transaction to the required margin.

2. Acceptance of Terms

By accessing, browsing, or using our services, you confirm that:

  • You are at least 18 years old and have legal capacity to enter into this agreement
  • You have read, understood, and agree to be bound by these Terms of Service
  • You consent to our Privacy Policy and other applicable policies
  • All information you provide is accurate, complete, and current

These Terms of Service constitute a legally binding agreement between you and OurCapitalsFX. If you are using our services on behalf of a company or other entity, you represent that you have authority to bind such entity.

3. Eligibility and Account Registration

3.1 Eligibility Requirements

To use OurCapitalsFX services, you must:

  • Be at least 18 years of age
  • Have legal capacity to enter into binding contracts
  • Not be a resident of any restricted jurisdiction
  • Not be prohibited from trading by any applicable law or regulation

3.2 Account Registration

To create a Trading Account, you must:

  • Complete the online registration form accurately
  • Provide valid identification documents as required
  • Verify your identity through our KYC (Know Your Customer) process
  • Agree to these Terms of Service and Privacy Policy

3.3 Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized access or security breach

Warning: OurCapitalsFX will never ask for your password via email or phone. Never share your login credentials with anyone.

4. Services Provided

4.1 Trading Services

OurCapitalsFX provides access to trade various financial instruments including:

  • Forex (Foreign Exchange) currency pairs
  • Commodities (precious metals, energy products)
  • Indices (major global stock indices)
  • Stocks (shares of publicly traded companies)
  • Cryptocurrencies (digital assets)

4.2 Trading Platforms

We provide multiple trading platforms:

  • Desktop trading application for Windows
  • Mobile applications for iOS and Android
  • Web-based trading interface

4.3 Educational Resources

We may provide educational materials including:

  • Tutorials and guides
  • Market analysis and research
  • Trading tools and calculators

Important: Educational materials are for informational purposes only and do not constitute financial advice. Past performance is not indicative of future results.

5. Trading Terms and Conditions

5.1 Trading Execution

OurCapitalsFX provides market execution for trades. We strive to execute orders at the best available prices, but we do not guarantee specific execution prices or times.

5.2 Leverage and Margin

  • Leverage levels vary by instrument and account type
  • You must maintain required margin levels at all times
  • Margin calls may be issued if equity falls below required levels
  • We reserve the right to close positions if margin requirements are not met

5.3 Market Conditions

Trading may be affected by:

  • Market volatility and liquidity
  • Technical issues or system failures
  • Force majeure events
  • Regulatory changes or requirements

5.4 Risk Disclosure

Trading Risk Warning: Trading leveraged financial instruments carries a high level of risk and may not be suitable for all investors. You could sustain losses of all your deposited funds. Before trading, ensure you understand the risks involved and consider your investment objectives and experience level. Seek independent financial advice if necessary.

6. Fees and Charges

6.1 Commission and Spreads

Our fee structure may include:

  • Spreads (difference between bid and ask prices)
  • Commission on certain instruments or account types
  • Overnight financing charges (swap rates)

6.2 Non-Trading Fees

Additional charges may apply for:

  • Inactivity fees (after specified period of no trading activity)
  • Currency conversion fees
  • Bank transfer charges

6.3 Fee Disclosure

All applicable fees are disclosed on our website and within the trading platform. We reserve the right to modify fees with reasonable notice to clients.

7. Deposits and Withdrawals

7.1 Deposit Methods

We accept deposits through various methods including:

  • Bank wire transfers
  • Credit/debit cards
  • E-wallets and payment processors
  • Cryptocurrency transfers

7.2 Withdrawal Procedures

  • Withdrawal requests are processed during business hours
  • Processing times vary by withdrawal method
  • We may require additional verification for security purposes
  • Withdrawals are generally made to the original funding source

7.3 Minimum Requirements

Minimum deposit and withdrawal amounts apply and are subject to change. Current requirements are displayed on our website.

8. Intellectual Property

8.1 Ownership

All content, trademarks, logos, software, and other intellectual property on our platform are owned by or licensed to OurCapitalsFX. You are granted a limited, non-exclusive, non-transferable license to use our services for personal, non-commercial purposes.

8.2 Restrictions

You may not:

  • Copy, modify, or distribute our proprietary materials
  • Reverse engineer, decompile, or disassemble our software
  • Use our trademarks or logos without express written permission
  • Create derivative works based on our platform

9. User Conduct and Prohibited Activities

Prohibited Activities Include:

  • Money laundering or terrorist financing activities
  • Market manipulation or abusive trading practices
  • Using automated trading systems without authorization
  • Providing false or misleading information
  • Accessing accounts you are not authorized to access
  • Violating any applicable laws or regulations
  • Interfering with platform operations or security
  • Sharing accounts or login credentials

9.2 Consequences of Violations

Violation of these conduct rules may result in:

  • Suspension or termination of your account
  • Forfeiture of funds
  • Legal action and reporting to authorities
  • Civil or criminal penalties

10. Liability and Disclaimer

10.1 No Warranty

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OurCapitalsFX SHALL NOT BE LIABLE FOR:

  • Any direct, indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or use
  • Trading losses or investment decisions
  • Service interruptions or technical failures
  • Third-party actions or content

10.3 Market Risk

You acknowledge that trading involves substantial risk and that you are solely responsible for your trading decisions and their outcomes.

11. Indemnification

You agree to indemnify, defend, and hold harmless OurCapitalsFX, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use of our services
  • Your violation of these Terms of Service
  • Your violation of any rights of any third party
  • Your conduct in connection with our services

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting customer support and following the account closure procedure.

12.2 Termination by Us

We may suspend or terminate your account:

  • For violation of these Terms of Service
  • For suspicious or illegal activity
  • If required by law or regulatory authority
  • For extended periods of inactivity

12.3 Effects of Termination

Upon termination:

  • Your right to use our services immediately ceases
  • Outstanding fees and charges become payable
  • You remain liable for all obligations incurred prior to termination

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any disputes arising from these terms shall be resolved through:

  • Good faith negotiations between the parties
  • Mediation administered by a recognized mediation service
  • Arbitration in accordance with UAE arbitration laws

13.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions or consolidated claims.

14. Amendments to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be communicated through:

  • Email notification to registered users
  • Posting on our website with updated effective date
  • In-platform notifications

Your continued use of our services after changes constitutes acceptance of the revised terms.

15. Miscellaneous Provisions

15.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and other applicable policies, constitute the entire agreement between you and OurCapitalsFX.

15.2 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, or technical failures.

15.4 Assignment

You may not assign your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to any affiliate or successor entity.

16. Contact Information

For questions about these Terms of Service or to report violations, please contact us:

OurCapitalsFX Compliance Department

Email: info@mycapitalsfx.com

Address: Business Bay, Dubai, United Arab Emirates

For general inquiries, please use our Contact Form.

Agreement Acceptance

By using OurCapitalsFX services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: January 2024