Terms of Service
Welcome to OurCapitalsFX. These Terms of Service govern your use of our website, trading platform, and related services. Please read them carefully.
Important Notice
By accessing or using OurCapitalsFX services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.
Trading involves significant risk of loss. Only trade with funds you can afford to lose.
Table of Contents
- 1. Definitions
- 2. Acceptance of Terms
- 3. Eligibility and Account Registration
- 4. Services Provided
- 5. Trading Terms and Conditions
- 6. Fees and Charges
- 7. Deposits and Withdrawals
- 8. Intellectual Property
- 9. User Conduct and Prohibited Activities
- 10. Liability and Disclaimer
- 11. Indemnification
- 12. Termination
- 13. Governing Law and Dispute Resolution
- 14. Amendments to Terms
- 15. Miscellaneous Provisions
- 16. Contact Information
1. Definitions
Key Terms Used in This Agreement
- "OurCapitalsFX," "we," "us," "our" refers to OurCapitalsFX LTD and its affiliates.
- "Client," "you," "your" refers to any person or entity using our services.
- "Services" includes trading platforms, website, educational materials, and support services.
- "Trading Account" means your personal account with OurCapitalsFX for trading activities.
- "Platform" refers to any trading software, mobile app, or web interface provided by OurCapitalsFX.
- "Financial Instruments" includes forex, commodities, indices, stocks, and cryptocurrencies available for trading.
- "Leverage" means the ratio of the value of a transaction to the required margin.
2. Acceptance of Terms
By accessing, browsing, or using our services, you confirm that:
- You are at least 18 years old and have legal capacity to enter into this agreement
- You have read, understood, and agree to be bound by these Terms of Service
- You consent to our Privacy Policy and other applicable policies
- All information you provide is accurate, complete, and current
These Terms of Service constitute a legally binding agreement between you and OurCapitalsFX. If you are using our services on behalf of a company or other entity, you represent that you have authority to bind such entity.
3. Eligibility and Account Registration
3.1 Eligibility Requirements
To use OurCapitalsFX services, you must:
- Be at least 18 years of age
- Have legal capacity to enter into binding contracts
- Not be a resident of any restricted jurisdiction
- Not be prohibited from trading by any applicable law or regulation
3.2 Account Registration
To create a Trading Account, you must:
- Complete the online registration form accurately
- Provide valid identification documents as required
- Verify your identity through our KYC (Know Your Customer) process
- Agree to these Terms of Service and Privacy Policy
3.3 Account Security
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Immediately notifying us of any unauthorized access or security breach
Warning: OurCapitalsFX will never ask for your password via email or phone. Never share your login credentials with anyone.
4. Services Provided
4.1 Trading Services
OurCapitalsFX provides access to trade various financial instruments including:
- Forex (Foreign Exchange) currency pairs
- Commodities (precious metals, energy products)
- Indices (major global stock indices)
- Stocks (shares of publicly traded companies)
- Cryptocurrencies (digital assets)
4.2 Trading Platforms
We provide multiple trading platforms:
- Desktop trading application for Windows
- Mobile applications for iOS and Android
- Web-based trading interface
4.3 Educational Resources
We may provide educational materials including:
- Tutorials and guides
- Market analysis and research
- Trading tools and calculators
Important: Educational materials are for informational purposes only and do not constitute financial advice. Past performance is not indicative of future results.
5. Trading Terms and Conditions
5.1 Trading Execution
OurCapitalsFX provides market execution for trades. We strive to execute orders at the best available prices, but we do not guarantee specific execution prices or times.
5.2 Leverage and Margin
- Leverage levels vary by instrument and account type
- You must maintain required margin levels at all times
- Margin calls may be issued if equity falls below required levels
- We reserve the right to close positions if margin requirements are not met
5.3 Market Conditions
Trading may be affected by:
- Market volatility and liquidity
- Technical issues or system failures
- Force majeure events
- Regulatory changes or requirements
5.4 Risk Disclosure
Trading Risk Warning: Trading leveraged financial instruments carries a high level of risk and may not be suitable for all investors. You could sustain losses of all your deposited funds. Before trading, ensure you understand the risks involved and consider your investment objectives and experience level. Seek independent financial advice if necessary.
6. Fees and Charges
6.1 Commission and Spreads
Our fee structure may include:
- Spreads (difference between bid and ask prices)
- Commission on certain instruments or account types
- Overnight financing charges (swap rates)
6.2 Non-Trading Fees
Additional charges may apply for:
- Inactivity fees (after specified period of no trading activity)
- Currency conversion fees
- Bank transfer charges
6.3 Fee Disclosure
All applicable fees are disclosed on our website and within the trading platform. We reserve the right to modify fees with reasonable notice to clients.
7. Deposits and Withdrawals
7.1 Deposit Methods
We accept deposits through various methods including:
- Bank wire transfers
- Credit/debit cards
- E-wallets and payment processors
- Cryptocurrency transfers
7.2 Withdrawal Procedures
- Withdrawal requests are processed during business hours
- Processing times vary by withdrawal method
- We may require additional verification for security purposes
- Withdrawals are generally made to the original funding source
7.3 Minimum Requirements
Minimum deposit and withdrawal amounts apply and are subject to change. Current requirements are displayed on our website.
8. Intellectual Property
8.1 Ownership
All content, trademarks, logos, software, and other intellectual property on our platform are owned by or licensed to OurCapitalsFX. You are granted a limited, non-exclusive, non-transferable license to use our services for personal, non-commercial purposes.
8.2 Restrictions
You may not:
- Copy, modify, or distribute our proprietary materials
- Reverse engineer, decompile, or disassemble our software
- Use our trademarks or logos without express written permission
- Create derivative works based on our platform
9. User Conduct and Prohibited Activities
Prohibited Activities Include:
- Money laundering or terrorist financing activities
- Market manipulation or abusive trading practices
- Using automated trading systems without authorization
- Providing false or misleading information
- Accessing accounts you are not authorized to access
- Violating any applicable laws or regulations
- Interfering with platform operations or security
- Sharing accounts or login credentials
9.2 Consequences of Violations
Violation of these conduct rules may result in:
- Suspension or termination of your account
- Forfeiture of funds
- Legal action and reporting to authorities
- Civil or criminal penalties
10. Liability and Disclaimer
10.1 No Warranty
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
10.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OurCapitalsFX SHALL NOT BE LIABLE FOR:
- Any direct, indirect, incidental, special, or consequential damages
- Loss of profits, revenue, data, or use
- Trading losses or investment decisions
- Service interruptions or technical failures
- Third-party actions or content
10.3 Market Risk
You acknowledge that trading involves substantial risk and that you are solely responsible for your trading decisions and their outcomes.
11. Indemnification
You agree to indemnify, defend, and hold harmless OurCapitalsFX, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- Your use of our services
- Your violation of these Terms of Service
- Your violation of any rights of any third party
- Your conduct in connection with our services
12. Termination
12.1 Termination by You
You may terminate your account at any time by contacting customer support and following the account closure procedure.
12.2 Termination by Us
We may suspend or terminate your account:
- For violation of these Terms of Service
- For suspicious or illegal activity
- If required by law or regulatory authority
- For extended periods of inactivity
12.3 Effects of Termination
Upon termination:
- Your right to use our services immediately ceases
- Outstanding fees and charges become payable
- You remain liable for all obligations incurred prior to termination
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
13.2 Dispute Resolution
Any disputes arising from these terms shall be resolved through:
- Good faith negotiations between the parties
- Mediation administered by a recognized mediation service
- Arbitration in accordance with UAE arbitration laws
13.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive any right to participate in class actions or consolidated claims.
14. Amendments to Terms
We reserve the right to modify these Terms of Service at any time. Material changes will be communicated through:
- Email notification to registered users
- Posting on our website with updated effective date
- In-platform notifications
Your continued use of our services after changes constitutes acceptance of the revised terms.
15. Miscellaneous Provisions
15.1 Entire Agreement
These Terms of Service, together with our Privacy Policy and other applicable policies, constitute the entire agreement between you and OurCapitalsFX.
15.2 Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15.3 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, or technical failures.
15.4 Assignment
You may not assign your rights or obligations under these terms without our prior written consent. We may assign our rights and obligations to any affiliate or successor entity.
16. Contact Information
For questions about these Terms of Service or to report violations, please contact us:
OurCapitalsFX Compliance Department
Email: info@mycapitalsfx.com
Address: Business Bay, Dubai, United Arab Emirates
For general inquiries, please use our Contact Form.
Agreement Acceptance
By using OurCapitalsFX services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Last Updated: January 2024